Frequently Asked Questions
Booking and Reservations
Booking is easy! Simply browse our selection of properties, select your desired dates, and click “Book Now.” You’ll be guided through a secure payment process to confirm your reservation.
Our cancellation policy varies depending on the property and the booking terms. Please review the specific cancellation terms for your selected rental during the booking process or refer to your confirmation email.
Some of our properties are pet-friendly, while others are not. You can filter your search results to show only pet-friendly rentals or check the property details before booking.
Check-in times generally start at 3 PM, and check-out is typically by 11 AM. However, specific times may vary by property. Please check the details for your chosen rental or contact us for any special requests.
Minimum stay requirements vary depending on the property and season. Most rentals have a minimum stay of 2-3 nights, but longer stays may be required during peak times or holidays.
During Your Stay
Each rental is fully equipped with the essentials, including linens, towels, kitchenware, and Wi-Fi. Specific amenities like pools, hot tubs, and fireplaces vary by property, so be sure to check the listing details for each rental.
Check-in and check-out procedures vary by property. You’ll receive detailed instructions via email prior to your arrival, including any key codes or contact information for on-site managers.
If you experience any issues or need assistance during your stay, please contact our support team immediately. We’re available 24/7 to address any concerns and ensure your comfort.
While our rental rates are inclusive of most amenities, additional fees may apply for services such as cleaning, pet fees, or extra guests. These will be outlined in your booking confirmation.
Yes, you can modify or extend your reservation based on availability. Please contact us as soon as possible to make any changes, and we’ll assist you with the process.